Frequently Asked Question's

FAQ's

Click on a question below to be taken directly to the answer:

1. Why should I choose Sybiz?
2. What do I require from a hardware and software point of view?
3. How much does it cost?
4. How will Sybiz support me after my purchase?
5. Do you have an annual fee for the use of your software?
6. I am only a small to medium sized Business – is this the right solution?
7. I am a start-up business. Should I compare you to other “off the shelf” software packages?

1. Why should I choose Sybiz?

We’ll give you some reasons right here.

2. What do I require from a hardware point of view?

A computer.

(Okay, our R&D team doesn’t find us funny, but we crack ourselves up).

Seriously now, what do I require from a hardware and software point of view?

Hardware specifications
•   Minimum Pentium 1 GHz processor
•   Minimum 1 GB of RAM per workstation (2 GB is highly recommended using Microsoft Windows Vista or Microsoft Windows 7 use 1 extra GB).
•   Hard disk space per workstation 110MB

Software specifications
•   Microsoft Windows 2000 SP4 or greater, Microsoft Windows XP Professional SP3, Microsoft Windows Vista and Microsoft Windows 7.
Note: Sybiz Software products will not install on Microsoft Windows XP Home edition or Microsoft Windows ME operating systems.

These are just example minimum requirements and they can vary. Please check with your Sybiz Authorised Business Partner (also known as Dealers).

3. How much does it cost?

Our solutions range from our cost effective payroll ($990) all the way to somewhere in the region of $40,000 - $50,000. The reason there’s such a variance is that we can only tell you what your investment will be once we’ve considered your HIGH LEVEL needs.

These high level needs are pretty easy to nut out. Here’s a short video clip on how we help customers choose their next version of business software.

4. How will Sybiz support me after my purchase?

We have a unique relationship with our customers. We sell and support our software through our Sybiz Authorised Business Partners, but we also have a team that’s on standby just for you. We call this team BusinessCare and they can help facilitate pretty much anything. They’re GOOD. We promise…

5. Do you have an annual fee for the use of your software?

Yes we do. Our payroll and accounting software most definitely comes with an annual fee.

This fee is used to fund future development so you’re always able to access the latest legislative changes, or enhancements, fed to us by Governments, customers and dealers all over the world.

6. I am only a small to medium sized Business – is this the right solution?

That depends on your needs. What we can say is that we help many small businesses choose more suitable software, across many different industries at a cost effective prices. We can tell pretty quickly if we can help or not if you follow our 6 step process. If you answer the 3 questions in Step 2, we can advise. Have a look through our website for the video explaining the 6 steps.

7. I am a start-up business. Should I compare you to other “off the shelf” software packages?

Probably not…

Those “off the shelf” packages are pretty good, but most of the time they cater for companies looking for fairly simple accounting or payroll software. If that’s your need, go for it!

If you think you’re going to grow, then perhaps you should start with a solution that goes a little further.

For example, you may need multi-user capability, in the near future. How about different warehouses, in time? What about advanced reporting? And what happens if your inventory offering grows and you want tight controls? What about service management options, at some stage in the future? These are the kinds of things simple accounting systems generally can’t cater for.

For the majority of start-up businesses, “off the shelf” products are fine, but if you’re thinking of growth, or you have specific requirements, come and talk to us obligation free.