JobKeeper FAQs

Last updated: 18/09/2020

The following information should only be considered general in nature. Businesses and individuals should seek personalised advice about eligibility* and suitability.

The topic links below will help you find answers to frequently asked questions regarding how to manage JobKeeper with Sybiz Visipay payroll depending on the scenario relevant to your business. You can also find solutions to common scenarios on our JobKeeper Scenarios page.

Continuing with JobKeeper
Exiting JobKeeper
Getting started with JobKeeper with Sybiz Visipay
What is JobKeeper?
Assessing eligibility for JobKeeper
Engaging employees for JobKeeper
Enrolling for JobKeeper and reimbursement


*Due to an industry-wide request from the Australian Taxation Office, we are now deferring all FAQs to the ATO as the definitive source of information except in cases of questions that relate to our payroll solution; where there is a contextual overlap links have been provided to the ATO. The ATO is the primary source of information; Treasury is a secondary source.

The Australian Taxation Office has also published extensive information on their website.
 

Continuing with JobKeeper

  
What changes come into effect after 27 September 2020?

From the first extension of JobKeeper (a.k.a JobKeeper 2.0), employees must be split into two tiers and are both subject to a reduction in payment amount. Businesses must also register an actual, sufficient decline in GST turnover for the relevant quarters compared to the previous year.
 

When is JobKeeper extended until?

JobKeeper 2.0 has two separate periods of operation and qualification.
Extension 1: 28 September 2020 – 3 January 2021 (Jul-Sep quarter)
Extension 2: 4 January 2021 – 28 March 2021 (Oct-Dec quarter)
 

What are the two payment tiers?

Employees are categorised into one of two payment tiers based on their working hours in the relevant reference period.

Employees in tier 1:
-Must have worked at least 80 hours in the reference period (see below)
-Are entitled to $1,200 per fortnight in the first extension period
-Are entitled to $1,000 per fortnight in the second extension period.
 
Employees in tier 2:
-Worked less than 80 hours in the reference period (see below)
-Are entitled to $750 per fortnight in the first extension period
-Are entitled to $600 per fortnight in the second extension period.
 

What is the reference period for determining an employee’s payment tier?

Employees are subject to the payment tier based on either:
- The four most recent pay weeks prior to 1 March 2020, or
- The four most recent pay weeks prior to 1 July 2020

Employers are able to choose which four-week period to reference.

Employees who have worked 80 hours or more in the four-week reference period are qualified for Tier 1. Any employees who have worked less than 80 hours in the reference period are qualified for Tier 2.

This mean that an employee who works 38 hours per week (and therefore 152 hours in the four-week reference period) would be eligible for Tier 1.
 

Am I already qualified for the JobKeeper extension if I was accepted for the initial 6-month period?

No. While you do not need to re-enrol for JobKeeper, you must still demonstrate the relevant decline in GST turnover compared with the same quarter in the previous year. The fact that a business passed the original turnover test for JobKeeper 1.0 does not mean they are automatically qualified for JobKeeper 2.0.
 

What Fair Work provisions are available to employers?

Some special provisions may be available by Fair Work to employers provided the employer has a certified GST turnover decline of at least 10%. The Fair Work website has more information about provisions and qualifications.
 

What steps should I take to prepare for the JobKeeper extension period?
  • Get ready to compare actual GST Turnover for July - September 2020 and July - September 2019

  • Keep an eye out for alternative turnover tests or other special rules

  • Segment your staff based on hours worked (including paid leave, public holidays, etc) in the four pay weeks prior to 1 March or 1 July. (Pro-rata calculation required for monthly pay frequencies)

  • E.g. if paid fortnightly and your fortnights were 27/1-9/2 and 10/2-23/2 then it would be the total of hours in those weeks

  • Remember staff who commenced on or before 1 July 2020 (or otherwise became eligible) can now be included

  • Work out the hours any Eligible Business Participant was actively engaged in the business during February 2020

  • Document everything

 
How do I report employee tiers for the extension?
After you have segmented employees based on their tier 1 or tier 2 eligibility, an additional allowance must be reported for continuing employees and any employees who become eligible during the extension, configured the same as JOBKEEPER-START-FN allowance items with the following descriptions
  • JK-TIER1 (for those entitled to the higher amount)

  • JK-TIER2 (for those entitled to the lower amount)

Employers will need to notify their employees which tier they belong to within 7 days of reporting to the ATO.
This Tier allowance only needs to be reported once for each eligible employee. See our JobKeeper Scenario page for more information about setting up allowance pay items.
 

Are there any other changes to my JobKeeper processing in Sybiz Visipay?

Once you have correctly reported the relevant tier for each employee, you should not have any other change in processing so long as you are continuing to fulfil the full JobKeeper entitlement for each employee.

You will still need to submit a Business Monthly Declaration by the 14th of each month.
 

Do I need to process a new START-FNXX code for the extension period?

No. If you are continuing JobKeeper into the first extension (from 28 September 2020) and you have determined you and your employees are eligible, you do not need to process another JOBKEEPER-START-FNXX allowance to begin the new period.


What if I qualify for the second extension but not the first extension period?

Some businesses may qualify for the second JobKeeper extension period (4/01/2021 - 28/03/2021) but are currently not expected to qualify for the first JobKeeper extension (28/09/2020 – 3/01/2021). There is no advice from the ATO to process any FINISH codes or take any additional action.

Employers should make sure they submit their Business Monthly Declaration for September in October to receive reimbursement but must not submit Business Monthly Declarations for months they are not seeking reimbursement for.


What process do I need to follow from the second extension period?

Similar to discontinuing with the initial round of JobKeeper there is nothing extra required. It is simply a matter of not completing the Business Monthly Declaration for months that the business is ineligible for reimbursement.

 

Exiting JobKeeper

  
How do I inform the ATO my business will be exiting JobKeeper from 28 September 2020?

The ATO has informed us there will be no formal process required for exiting JobKeeper at the end of the initial period. You are not required to process a JOBKEEPER-FINISH-FN13 pay item for employees.
 

Do I still need to complete a Business Monthly Declaration in October for September?

Yes. Reimbursements are linked to your completion of a Business Monthly Declaration, so this will still need to be completed within 14 days of the end of September to receive your reimbursement.
 

Do I need to inform my employees?

Due to the highly complex and changing JobKeeper situation, we recommend informing your employees that your business is no longer eligible for receiving JobKeeper or will not be continuing.


 

Getting started with JobKeeper with Sybiz Visipay

 
What is the overview of the process when using Sybiz Visipay if eligible for JobKeeper?

1. Apply the turnover test (ASAP)
2. Enrol in JobKeeper via the ATO Business Portal before the end of the first eligible fortnight
3. Ensure all eligible employees have completed and returned an Employee Nomination Notice (by the end of the first fortnight from which you are eligible to participate in JobKeeper)
4. If applicable ensure an eligible business participant also completes and returns an Eligible Business Participant Nomination Notice (by the end of the first fortnight from which you are eligible to participate in JobKeeper)
5. Ensure all eligible employees have been paid an allowance pay item with the description in the format of JOBKEEPER-START-FNXX (see below for configuration and fortnight table to substitute XX) and ensure it has been reported via STP (by the end of the first fortnight from which you are eligible to participate in JobKeeper)
6. Ensure all eligible employees have been paid an allowance pay item with the description JK-TIER1 or JK-TIER2 depending on their hours worked during the reference period.
7. Ensure you pay your eligible employees the relevant JobKeeper allowance per fortnight or equivalent - refer below to configure a Top Up allowance pay item, if required (by the end of each JobKeeper fortnight)
8. Perform an additional STP update event after the end date of the final JobKeeper fortnight of the month and the end of the month to ensure out-of-cycle events are reported by end of month
9. Make your first monthly declaration via the ATO Business Portal - this needs to be completed to trigger reimbursement (within 14 days of the end of month)

 

When completing my business monthly declaration in the ATO Business Portal there's a warning that says 'Employee details required' but how do I enter them?

The good news is that you don't have to as you've reported your employees via STP. The counts of employees have fed through from your STP reporting and if you need to modify those counts you will need to report relevant employee JobKeeper start or finish details via STP reporting (for the first monthly declaration only).

The ATO have advised on their community forum: "We have checked with our technical team and can confirm that if you're an employer who has reported using STP and JobKeeper codes, you will not have the individual employees populated online. The total number of employees will appear only. Where that total number is incorrect you can manually edit the count in the online form (for this month only) and submit. You will also need to record any updates at an employee level through your software."


What are my ongoing processes with JobKeeper? 

1. Continue to pay your eligible employees the relevant JobKeeper allowance per fortnight or equivalent
2. Perform an additional STP update event after the end date of the final JobKeeper fortnignt for the month and the end of the month (see below for more on update events)
3. Complete your monthly declaration via the ATO Business Portal within 14 days of the end of the month

Notes:
You do not need to pay any more JOBKEEPER-START-FNXX pay items for continuing employees
You should ensure your final STP submission for the month been processed successfully by the ATO prior to completing your monthly declaration


How can I check that my STP submission has been successfully processed by the ATO? 

Check via the Sybiz Employer Portal. Go to STP API Submission History and look for this icon in the Status column:
 SEP_ATOProcessedSuccessfully.png 
 

How can I check that I've processed things correctly? 

If you want to double check you can log in to the Sybiz Employer Portal and go to STP API Submission History, click the file name corresponding to your most recent STP submission, click on the Deductions and Allowances tab and look for the JOBKEEPER-START-FNXX and allocated JK-TIER1 and JK-TIER2 allowances for the extension period against an employee you know has been paid the allowance. Similarly, you will be able to see top up items for those that have been paid JOBKEEPER-TOPUP. You may need to scroll to see all allowances.
2020-04-29_16-59-28.png

Employees Income Statement records in MyGov will show an allowance with a description of Other and a value of $0.01.
 

How do I advise the ATO which employees I am claiming the JobKeeper subsidy for?

If your employees are eligible from the first fortnight then you would need to include an allowance in their pay with a description JOBKEEPER-START-FN01 (see below for how to configure). This must be reported through STP to the ATO on or before 30 April 2020 (special timing for April). This allowance must be reported for all eligible employees that you are claiming the JobKeeper subsidy for and not just those receiving a top up.

If you are not claiming JobKeeper from the outset then a similar allowance must be processed and reported through STP prior to the end of the relevant JobKeeper fortnight from which you are commencing your claim See below for table of fortnights and the relevant allowance descriptions that must be used. Do not reuse the allowance pay items by changing the descriptions, you must create new pay items.

You are also required to obtain and retain completed Employee Nomination Notices from your employees.


Are JobKeeper payments taxable?

Yes. JobKeeper Topup payments are taxable and reportable through Single Touch Payroll (STP). STP is also the primary mechanism through which employees are registered for JobKeeper and reimbursements are calculated.
 

Do I have to pass on the full JobKeeper amount to my employees?

Yes. The full fortnightly JobKeeper subsidy needs to be paid to each eligible employee even if they do not usually earn that amount per fortnight. This amount excludes super and is before tax.
 

Can I ask my employees to work additional hours to ‘make up’ for JobKeeper Top Ups?

The Fair Work Ombudsmen has determined:
“An employer can ask an employee to work reasonable extra hours (in excess of their ordinary hours) while the employer is receiving JobKeeper payments for the employee.
An employee can refuse a request to work additional hours if the request is unreasonable.
If the only reason for asking an employee to work additional hours is to 'match' the amount of the JobKeeper payment, that is unlikely to be reasonable.”

See the Fair Work website for regulations around JobKeeper provisions.
 

Do I have to pay JobKeeper fortnightly and what is the relationship between my pay periods and the JobKeeper fortnights? 

You can treat JobKeeper as per week, per fortnight or per month. Irrespective of your pay frequency and how many pays you have within any given month the JobKeeper reimbursements are strictly tied to the JobKeeper fortnights.

Your pay frequencies and pay periods can therefore remain as is. It is your actual pay day that determines which JobKeeper fortnight applies. For example, if you paid employees on 29/9/2020 for the week ending 27/9/2020 then you would be required to consider this pay as belonging to JobKeeper fortnight 14. This is because 29/09/2020 falls within 28/9/2020 -11/10/2020 (i.e. the date range of the 14th JobKeeper fortnight).
 

Does superannuation apply to JobKeeper payments?

It is at the employer's discretion whether they choose to pay ESG (Employer Super Guarantee) on JobKeeper payments, however any additional pay (i.e. to cover the difference between JobKeeper and the employee's typical pay) is still subject to ESG.
 

What pay items should I set up in Sybiz Visipay for JobKeeper? [Updated 29/4/2020]

You will require:

  • One or many Allowance pay items with a description in the format of JOBKEEPER-START-FNXX

  • Separate Allowance pay items for JK-TIER1 and JK-TIER2

  • If paying top up you will require an Allowance with a description of JOBKEEPER-TOPUP

  • If you have employees that become ineligible you will require one or many Allowance pay items with a description in the format of JOBKEEPER-FINISH-FNXX

If you use the Payroll Journal function in Sybiz Visipay you will need to edit your configuration to cater to the new pay items you create.

The descriptions of these Allowance pay items must be as prescribed otherwise you will experience significant delays or even be refused reimbursement.
 

How do I configure and use the JOBKEEPER-TOPUP Allowance pay item?

In Sybiz Visipay, you will need to set up a new Allowance for JobKeeper top ups; if you're not paying top ups, it is not required.

This pay item is to be used to top up those employees that receive less than $1,500 per fortnight (or equivalent allowance) and serves to correctly categorise the top up payment for the employee's tax return pre-fill. The allowance description must be JOBKEEPER-TOPUP. Employees continuing to work and earning more than the maximum JobKeeper allowance per fortnight should receive their normal pay items and thus do not receive the top up.

Sybiz recommends the following for setting up this pay item:
Type = Taxable; Category = Other; Payment Method = Rate; Calculation Method = Lump Sum; Rate = 0 (set per employee); Include on Payment Summaries = True

Superannuation Guarantee is at the employer's discretion and is not reimbursed. Alternative allowances could be created for JobKeeper including and excluding super payments, and also for the full top up amounts to be used for employees that are eligble but not working.
JKTopUp.PNG
 

How do I configure and use the JOBKEEPER-START-FNXX Allowance pay item?

You will need to set up an Allowance pay item to be added to first pay for all eligible employees. This Allowance indicates the fortnight from which you will begin claiming JobKeeper on their behalf and is the essential pay item required to ensure reimbursement.

The description must be in the format of JOBKEEPER-START-FNXX where XX corresponds to the JobKeeper fortnight, e.g. for those employers that are starting JobKeeper from the first fortnight of the JobKeeper extension (28/09/2020 - 11/10/2020) the description must be JOBKEEPER-START-FN14.

You may require multiple pay items (do not reuse) for different fortnights if you have employees becoming eligible at different times (see table below). Aside from the Description the other variations from the top up allowance are Type = Non Taxable and Rate = 0.0100 (the rate must be one cent to enable reporting).
JKStart-(1).PNG
 

How do I configure and use the JK-TIER1 and JK-TIER2 Allowance pay items?

You will need to set up an Allowance pay item to be added to first pay of the extension period (from 28 September 2020) for all eligible employees. This Allowance indicates the JobKeeper reimbursement amount each employee attracts.

Employees are categorised into one of two payment tiers based on their working hours in the relevant reference period.

Employees in tier 1:
-Must have worked at least 80 hours in the reference period (see below)
-Are entitled to $1,200 per fortnight in the first extension period
-Are entitled to $1,000 per fortnight in the second extension period.
 
Employees in tier 2:
-Worked less than 80 hours in the reference period (see below)
-Are entitled to $750 per fortnight in the first extension period
-Are entitled to $600 per fortnight in the second extension period.

The description must be in the format of JK-TIER1 or JK-TIER2.

Each employee will only require the relevant Allowance to be processed once in the extension period. Aside from the Description the other variations from the top up allowance are Type = Non Taxable and Rate = 0.0100 (the rate must be one cent to enable reporting).


How do I configure and use a JOBKEEPER-FINISH-FNXX Allowance pay item? [Updated 29/4/2020]

In the event an employee ceases to be entitled to receive JobKeeper before the end of the JobKeeper program, an allowance pay item must be processed to denote this. The allowance description must be in the format JOBKEEPER-FINISH-FNXX where XX corresponds to the JobKeeper fortnight after which you process their final pay that attracts JobKeeper. This can be processed as part of the employee's final pay or a separate pay within the relevant fortnight.

For example, an employee receiving their final JobKeeper pay in the 17th fortnight of the JobKeeper program would require an allowance with a description of JOBKEEPER-FINISH-FN18 to be reported. The settings for this allowance pay item are identical to those for the START pay item aside from the description and code. You have the choice of reporting the JOBKEEPER-FINISH-FNXX in advance (as part of the employee's final pay), or reporting it later within the actual JobKeeper fortnight itself.

Employees can become temporarily ineligible in cases such as government Paid Parental Leave and Dad & Partner Leave, and whilst off work being paid workers compensation. In such cases the JOBKEEPER-FINISH-FNXX needs to be reported relative to the first JobKeeper fortnight that you will not be claiming the subsidy for. Similarly, when the employee returns another JOBKEEPER-START-FNXX would need to be reported relative to the first JobKeeper fortnight from which you will resume your claim for the subsidy. 

Important: you cannot pay the JOBKEEPER-FINISH-FNXX item more than one fortnight in advance.
 

What are the JobKeeper Descriptions for each fortnight?
 
START FN DATES ALLOWANCE DESCRIPTION
01 30/03/2020-12/04/2020 JOBKEEPER-START-FN01
02 13/04/2020-26/04/2020 JOBKEEPER-START-FN02
03 27/04/2020-10/05/2020 JOBKEEPER-START-FN03
04 11/05/2020-24/05/2020 JOBKEEPER-START-FN04
05 25/05/2020-07/06/2020 JOBKEEPER-START-FN05
06 08/06/2020-21/06/2020 JOBKEEPER-START-FN06
07 22/06/2020-05/07/2020 JOBKEEPER-START-FN07
08 06/07/2020-19/07/2020 JOBKEEPER-START-FN08
09 20/07/2020-02/08/2020 JOBKEEPER-START-FN09
10 03/08/2020-16/08/2020 JOBKEEPER-START-FN10
11 17/08/2020-30/08/2020 JOBKEEPER-START-FN11
12 31/08/2020-13/09/2020 JOBKEEPER-START-FN12
13 14/09/2020-27/09/2020 JOBKEEPER-START-FN13
14 28/09/2020-11/10/2020 JOBKEEPER-START-FN14
15 12/10/2020-25/10/2020 JOBKEEPER-START-FN15
16 26/10/2020-08/11/2020 JOBKEEPER-START-FN16
17 09/11/2020-22/11/2020 JOBKEEPER-START-FN17
18 23/11/2020-06/12/2020 JOBKEEPER-START-FN18
19 07/12/2020-20/12/2020 JOBKEEPER-START-FN19
20 21/12/2020-03/01/2021 JOBKEEPER-START-FN20
21 04/01/2021-17/01/2021 JOBKEEPER-START-FN21
22 18/01/2021-31/01/2021 JOBKEEPER-START-FN22
23 01/02/2021-14/02/2021 JOBKEEPER-START-FN23
24 15/02/2021-28/02/2021 JOBKEEPER-START-FN24
25 01/03/2021-14/03/2021 JOBKEEPER-START-FN25
26 15/03/2021-28/03/2021 JOBKEEPER-START-FN26
 
FINISH FN DATES ALLOWANCE DESCRIPTION
01 30/03/2020-12/04/2020 JOBKEEPER-FINISH-FN01
02 13/04/2020-26/04/2020 JOBKEEPER-FINISH-FN02
03 27/04/2020-10/05/2020 JOBKEEPER-FINISH-FN03
04 11/05/2020-24/05/2020 JOBKEEPER-FINISH-FN04
05 25/05/2020-07/06/2020 JOBKEEPER-FINISH-FN05
06 08/06/2020-21/06/2020 JOBKEEPER-FINISH-FN06
07 22/06/2020-05/07/2020 JOBKEEPER-FINISH-FN07
08 06/07/2020-19/07/2020 JOBKEEPER-FINISH-FN08
09 20/07/2020-02/08/2020 JOBKEEPER-FINISH-FN09
10 03/08/2020-16/08/2020 JOBKEEPER-FINISH-FN10
11 17/08/2020-30/08/2020 JOBKEEPER-FINISH-FN11
12 31/08/2020-13/09/2020 JOBKEEPER-FINISH-FN12
13 14/09/2020-27/09/2020 JOBKEEPER-FINISH-FN13
14 28/09/2020-11/10/2020 JOBKEEPER-FINISH-FN14
15 12/10/2020-25/10/2020 JOBKEEPER-FINISH-FN15
16 26/10/2020-08/11/2020 JOBKEEPER-FINISH-FN16
17 09/11/2020-22/11/2020 JOBKEEPER-FINISH-FN17
18 23/11/2020-06/12/2020 JOBKEEPER-FINISH-FN18
19 07/12/2020-20/12/2020 JOBKEEPER-FINISH-FN19
20 21/12/2020-03/01/2021 JOBKEEPER-FINISH-FN20
21 04/01/2021-17/01/2021 JOBKEEPER-FINISH-FN21
22 18/01/2021-31/01/2021 JOBKEEPER-FINISH-FN22
23 01/02/2021-14/02/2021 JOBKEEPER-FINISH-FN23
24 15/02/2021-28/02/2021 JOBKEEPER-FINISH-FN24
25 01/03/2021-14/03/2021 JOBKEEPER-FINISH-FN25
26 15/03/2021-28/03/2021 JOBKEEPER-FINISH-FN26

 








































Does leave accumulate for stood down employees or employees working reduced hours?

Fair Work Australia states that staff who are stood down or working reduced hours must still accrue leave as normal.
 

What are the reporting requirements for JobKeeper? 

From 20 April 2020 a registration process will be available via the ATO. Employers will need to formally register and advise the ATO which employees are entitled to JobKeeper support. The notification of relevant employees is handled through STP reporting using the START allowance listed above. Alternative methods of registering employees will be available online (up to 200 employees) or through file upload. The STP method is the preferred method that will avoid unnecessary delays in reimbursement.

In addition, before the end of each calendar month and after the date at which the last JobKeeper fortnight of that month concludes you must submit additional data to the ATO. This will take the form of an Update Event under STP reporting (In the STP Transfer screen select Update from the Event Type drop down, check all relevant pay frequencies and select all employees on the Employees tab).

The reason this is necessary is that the reporting of out-of-cycle pays can ordinarily be deferred until the next normal pay cycle. As there is a possibility that out-of-cycle pays could occur between the final normal pay cycle of the month and the end of the month it is necessary to ensure they are reported by the end of the month. Sybiz will waive any additional fees that would otherwise arise due to the number of STP records submitted.

From 4 May 2020 there will be a further reporting process available which will require employers, each month, to provide a declaration as to the integrity of their claim for the preceding month, confirm employee numbers and advise the business's turnover for the prior month and provide the business's estimated turnover for the current month.
 

What is an STP update event, why is it necessary and how is it done? 

Normal STP reporting is done via Pay Events which are required to be reported on or before every normal pay cycle. If adjustments are made outside of normal pay cycles the STP rules provide flexibility as to when they are reported. Generally, they need to reported within 14 days or as part of your next pay cycle. Under JobKeeper it is possible that out of cycle pays will be performed and require reporting to the ATO to facilitate reimbursement. Therefore, Sybiz recommends performing an update event prior to the end of the month to ensure all year to date data has been reported to the ATO prior to completing your monthly JobKeeper reporting process.

An update event is done within the normal ATO Transfer area of Sybiz Visipay. In the Event Options section of the General screen select Update from the Event Type drop down (note that the date is set to today per ATO rules). Next select all pay frequencies that apply to your organisation from below the Event Type drop down. Enter your password as you would for a normal pay event and then go to the Employees tab, check the box at the top of the right-most column to select all employees, affirm the declaration and Submit.

With respect to the extension to 8 May 2020 for the payment of April Top Ups you should be mindful of the need to complete STP reporting after paying top ups and prior to completing the monthly reporting process.


 

What is JobKeeper?

 
What is JobKeeper? 

JobKeeper will allow businesses and not-for-profits who meet certain qualifications to pay employees through a federal government subsidy until 27 September 2020. JobKeeper has been extended until March 2021, with a two tiered system introduced and payments gradually reducing for eligible full-time employees and employees working fewer than 20 hours a week. For more information about reference periods and allowance rates, consult the Treasury website.

This is aimed at keeping employees and employers connected or re-connecting in the case of employees who have already been stood down. The intention is that by retaining the employer/employee relationship that businesses will be in a better position once restrictions have been lifted.

It’s also a way to help prevent businesses from having to stand down staff over the coming months by providing some financial assistance towards paying employees.
 

How much is the JobKeeper allowance per employee? 

If you are processing JobKeeper allowances for the period 1 March 2020 until 27 September 2020, eligible employees are entitled to $1,500 per fortnight or equivalent.

It is important to note that changes to JobKeeper mean the allowance will change from 28 September 2020 until 3 January 2021 depending on the employees hours worked. Employees who worked more than 20 hours a week during the reference period are eligible for JobKeeper payments are entitled to $1,200 a fortnight or equivalent. Eligible employees working fewer than 20 hours per week are entitled to $750 a fortnight.

From 4 January 2021 until 28 March 2021, allowance rates will reduce again to $1,000 per fortnight  or equivalent and $650 per fortnight or equivalent, respectively. For more information about reference periods and allowance rates, consult the Treasury website.
 

How do JobKeeper payments subsidise regular pay?

There are a few scenarios in which JobKeeper will subsidise employee pay. You can find detailed information on the ATO website.
 

How is JobKeeper different to JobSeeker?

JobSeeker is a supplement income available to unemployed Australians and certain other residents which is paid from Centrelink. JobKeeper is a new government initiative that is paid through employers to employees during the COVID-19 pandemic to help keep people in jobs and alleviate some financial burden on businesses. In most cases, JobKeeper payments are greater than JobSeeker payments.

Individuals are eligible to receive either JobKeeper or JobSeeker supplements, not both. Once JobKeeper payments are in place for an employee, only then should an employee contact Services Australia (Centrelink) to withdraw any JobSeeker claims they have submitted.

 
How do I apply?

Businesses who meet the eligibility criteria will need to register for JobKeeper by making an application to the ATO and providing supporting information demonstrating loss of revenue.
 

Where can I go for more information?

To ensure you are getting accurate information about JobKeeper, consult the following resources which are often updated:

The primary ATO source of information: https://www.ato.gov.au/general/JobKeeper-Payment/
Visit the Treasury website for fact sheets, rules and explanatory memorandum: https://treasury.gov.au/coronavirus/jobkeeper
For queries related to Sybiz Visipay, contact Sybiz or your Business Partner.

 
 

Assessing eligibility for JobKeeper

 
Who can apply for JobKeeper?

For eligibility criteria, please refer to the Australian Taxation Office guidelines.
 

Are not-for-profits and charities eligible?

The Australian Taxation Office has provided information about NFP and charity eligibility.
 

How can I provide evidence of lost turnover?

The Australian Taxation Office has provided guidelines for self-assessment of lost turnover.
 

I do not anticipate a turnover decrease of 30% or more in the next month. Can I apply for JobKeeper later if my turnover decreases?

Please refer to the ATO's examples for more information.
 

From which month/period will the turnover loss be calculated?

Please see the ATO guidelines on determining a decline in turnover.
 

What if I start paying JobKeeper to my employees then find out my business or employees aren't eligible?

At the moment this is a risk employers need to be aware of and Sybiz cannot provide advice in this regard.


 

Engaging employees for JobKeeper

 
Who will receive JobKeeper payments?

The ATO website details how JobKeeper payments are to be managed.
 

Who is an eligible employee?

The ATO has determined criteria for employee eligibility.
 

Are any visa holders eligible?

The ATO has provided information on eligible visa holders.
 

What if I have stood down some or all of my employees?

Please refer to the ATO regarding stood down employees.
 

I stood down my employees or they were let go after 1 March 2020. Are they still eligible to receive JobKeeper through my business?

The ATO has provided information regarding employees who were stood down or let go after 1 March 2020.
 

When do JobKeeper payments start?

To determine when your JobKeeper payments start, please refer to information published by the ATO.
 

How long will the JobKeeper program run for?

JobKeeper has been officially extended until 28 March 2021. The JobKeeper allowance and eligibility has changed to reflect the changing economic situation in Australia and employers should seek clarification from the ATO about their specific circumstance.
 

Can employees receive JobKeeper payments from different employers?

The Australian Taxation Office has provided advice for employees with multiple employers.
 

Can I still provide JobKeeper payments to an employee who has been stood down but has found ongoing employment with another business?

The ATO has provided advice for employees who have since found alternative employment.
 

Can employees opt out of receiving JobKeeper payments?

Please see ATO information about opting out of JobKeeper payments.
 

Are employees currently receiving WorkCover eligible to receive JobKeeper payments?

The ATO currently has not provided an answer in this matter, however advice from Treasury can be found on their FAQ fact sheet.
 

Are Director’s Fees also subsidised by JobKeeper?

The ATO currently has not provided an answer in this matter, however advice from Treasury can be found on their FAQ fact sheet.

 


Enrolling for JobKeeper and reimbursement

 
How do I enrol my employees for JobKeeper?

Provided you have identified your eligible employees and have notified them of your intention to claim JobKeeper on their behalf, you can then begin the process of enrolling them with the ATO.

To enrol your employees, ask them to complete and return to you the ATO’s JobKeeper employee nomination notice. These forms do not need to be submitted to the ATO and will need to be retained by you. If you commence JobKeeper later than April then the JobKeeper employee nomination notices will need to be completed and retained by the end date of the first JobKeeper fortnight in which you participate.

https://www.ato.gov.au/Business/Reports-and-returns/Taxable-payments-annual-report/Work-out-if-you-need-to-lodge-a-TPAR/  

How do I enrol my business for JobKeeper?

From 20 April, businesses will be able to enrol using the Business Portal and their myGovID (this has recently replaced AUSKeys. See our news item for more information).

More details about enrolling can be found on the ATO website.
 

How do I apply for reimbursement?

Within 14 days of each month, businesses need to confirm their employees' eligibility and apply for reimbursement through a Business Monthly Declaration. You will need to ensure that all relevant STP reporting is finalised before completing the monthly reporting process.

See the ATO website for further details about applying for reimbursement of JobKeeper.

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