Last updated: 28/01/2021
The following information should only be considered general in nature. Businesses and individuals should seek personalised advice about eligibility* and suitability.
*Due to an industry-wide request from the Australian Taxation Office, we are now deferring all FAQs to the ATO as the definitive source of information except in cases of questions that relate to our payroll solution; where there is a contextual overlap links have been provided to the ATO. The ATO is the primary source of information; Treasury is a secondary source.
The Australian Taxation Office has also published extensive information on their website
JobMaker Hiring Credit FAQs
What is JobMaker?
The JobMaker Hiring Credit
is an initiative through the Australian Government to assist employers in hiring new younger job seekers aged between 16 and 35 years. Eligible employers can receive a subsidy for up to 12 months, paid per quarter in arrears, for any eligible staff they hire between 7 October 2020 and 6 October 2021. The subsidy is paid to employers and does not need to be passed onto employees.
How much is the JobMaker Hiring Credit?
JobMaker Hiring Credits separate into two brackets
depending on the age of the eligible employee.
Employers are able to receive payments of up to:
$200 a week for each eligible employee aged 16 to 29 years old (inclusive)
$100 a week for each eligible employee aged 30 to 35 years old (inclusive)
Payments are based on the age of the employee at the time they commenced employment with the employer.
What are the eligibility criteria for JobMaker?
For eligibility criteria, please refer to the Australian Taxation Office guidelines
How do I register?
Employers (or your registered tax or BAS agent) need to register through ATO Online Services via myGov or on the Business Portal using a myGovID. Refer to the ATO
for registration information for your situation.
When do I need to register?
You can register at any time from 6 December 2020 until the program closes on 6 October 2021, but it must be before the end of the claim period for the first JobMaker period you want to claim for. You only need to register once. Refer to the ATO
for registration information for your situation.
How do I claim JobMaker?
The first claim period opens on 1 February 2021. In addition to meeting eligibility criteria, registering and completing the relevant documentation, employers can claim for JobMaker through their Single Touch Payroll (STP) submissions via Sybiz Visipay. Refer to the ATO
for further information about claims and see below for information on how to process in Sybiz Visipay.
Getting started with JobMaker with Sybiz Visipay
How do I get started with JobMaker?
1. Confirm the eligibility of your business and relevant employees.
2. Register for JobMaker.
3. Ensure all eligible employees have completed and returned a JobMaker Employee Notice (on commencement of employment).
4. Nominate any potentially eligible employees using the JMHC-NOM allowance pay item.
5. Ensure all eligible employees have been paid an allowance pay item with the description in the format of JMHC-PXX (see below for configuration and period table to substitute XX) and ensure it has been reported via STP (for each period you and your employees are eligible to claim for JobMaker). STP reporting is due three days before the end of the JobMaker claim period you make a claim for. This will enable the relevant information to be pre-filled in the claim form.
6. Pay your employees as normal and ensure STP obligations are met.
What are my ongoing processes with JobMaker?
1. Continue to pay your eligible employees as you would normally and ensure your STP obligations are met.
2. Ensure all eligible employees have been paid an allowance pay item within each eligible period with the description in the format of JMHC-PXX (see below for configuration and period table to substitute XX) and ensure it has been reported via STP (for each period you and your employees are eligible to claim for JobMaker). STP reporting is due three days before the end of the JobMaker claim period you make a claim for. This will enable the relevant information to be pre-filled in the claim form.
You need to submit an allowance pay item with the description in the format of JMHC-PXX (see below for configuration and period table to substitute XX) for each employee, within each claimable period.
You should ensure your STP submissions have been processed successfully by the ATO.
How do I configure and use the JMHC-NOM Allowance pay item?
You will need to set up an Allowance pay item in Sybiz Visipay to nominate all potentially eligible employees. This Allowance indicates that the employee will be eligible for JobMaker within their first 12 months of employment and is an essential pay item required to ensure reimbursement
The description must be in the format of JMHC-NOM. If you incorrectly nominate an employee, you can set up an additional allowance pay item (do not reuse) with the description JMHC-NOMX to remove them on your next payroll run.
You must also set the allowance Type = Non Taxable and Rate = 0.0100 (the rate must be one cent to enable reporting through STP).
How do I configure and use the JMHC-PXX Allowance pay item?
You will need to set up an Allowance pay item in Sybiz Visipay to be added for all eligible employees. This Allowance indicates the period from which you will begin claiming JobMaker and is the essential pay item required to ensure reimbursement.
The description must be in the format of JMHC-PXX where XX corresponds to the JobMaker period, e.g. for those employers that have hired new employees from 7 October 2020 and are claiming the first period of the JobMaker initiative the description must be JMHC-P01.
You will likely require multiple allowances (do not reuse) for different periods if you have employees becoming eligible at different times and to claim for the full 12 months for any individual employee (see table below). You must also set the allowance Type = Non Taxable and Rate = 0.0100 (the rate must be one cent to enable reporting through STP).
What are the allowance pay item descriptions and periods for JobMaker?
||Allowance code required for Quarter test met declaration
||Allowance code required to remove incorrect test met declaration
||07/10/2020 to 06/01/2021
||07/01/2021 to 06/04/2021
||07/04/2021 to 06/07/2021
||07/07/2021 to 06/10/2021
||07/10/2021 to 06/01/2022
||07/01/2022 to 06/04/2022
||07/04/2022 to 06/07/2022
||07/07/2022 to 06/10/2022
If an eligible JobMaker employee discontinues employment during a JobMaker period, we recommend you run an update event via STP to report this to the ATO.
How can I check that my STP submission has been successfully processed by the ATO?
Check via the Sybiz Employer Portal. Go to STP API Submission History and look for this icon in the Status column:
How do I reverse an incorrect JobMaker submission?
If your employee has not met the conditions of eligibility for the relevant period and you have already processed a JMHC-PXX Allowance pay item, you can reverse the process.
You must create an additional Allowance pay item (as in the instructions above) with the Description JMHC-PXXX where the first XX is the relevant period code (see table above). For example, if you have incorrectly claimed for period 4 using JMHC-P04, you can reverse this using JMHC-P04X.
This Allowance only needs to be used if you have made an error. It does not need to be used if employee is simply ineligible for the relevant period.