Sybiz Vision's Service app allows users to manage their service requests on or off-site. Sybiz's mobile solutions have been created with specific roles in mind and adapted for touchscreen devices to provide flexibility and control that will be familiar to Sybiz Vision users.
Manage Service Requests on the go
Users can manage service requests from on-site, on the road or anywhere they need to be. View customer callout details, related actions and scheduled appointments allocated to each service request on your books. Never miss a detail - add new service actions and timesheets, and record important information like photos, travel time and service tasks performed.
Check your schedule
Sybiz Vision's Service Scheduler is now available on your mobile device. Service technicians are able to see their scheduled service requests for the day and weeks ahead in an easy view scrolling calendar.
Know where you're going
With location services enabled, easily access service request locations on the road and make sure you're heading in the right direction. See the days appointment locations at a glance or drill down per request to get where you're going faster.
Find your flow
Service workflows have been introduced into Sybiz Vision to help users navigate through their unique business process of service requests from start to finish. Workflow stages can be configured in a step-by-step system to process and track service-related tasks. Each step can collect information or prompt activities such as calling or invoicing the customer, tracking travel or work time, collecting a signature, taking a photo and more. Service Workflows are especially useful for tracking chargeable consumables whilst onsite.
See our other apps