Manage successful marketing campaigns and leads, build stronger relationships and turn prospective opportunities into satisfied customers.
Automate general communications and activities, giving employees greater flexibility to deliver fast, personalised service when it counts. Provide total visibility over a customer’s journey, empowering every employee with the ability to respond equally to customer needs and reducing reliance on individual relationships.
Assign employees to customer cases, visualise productivity with scheduling and task managers, and track every interaction. Target the right time to approach opportunities and leads, utilising data and performance analysis to develop effective strategies for total customer satisfaction.