Important information for customers

Sybiz Vision and Sybiz Visipay 23 include some significant advances in technology to keep up with the ever-changing software environment as well as our new mobile solutions. If you are planning on upgrading to Sybiz 23, there are some important technology and behaviour changes you need to be aware of.

As always, we recommend you utilise the expertise of your Sybiz Business Partner to ensure any platforms, customisations and add-ons are ready for action prior to upgrading.

See the Sybiz Vision and Sybiz Visipay What’s New pages for more information about the new features and exciting enhancements in this release.

Sybiz Vision

The presentation of Change Log has been updated

The Change Log is now presented in a grid rather than in text form, making it much easier to search, sort, filter, and apply date ranges. This enhancement speeds up the process when looking for changes, as well as making the entry and output of information more efficient.

Changes to the way foreign currency is displayed in transactions

The way foreign currencies for foreign customers are displayed on the transaction price dropdown has changed. Previously, the base (local) currency was displayed, however from version 23.00 the applicable currency of the foreign customer will be displayed. This change is related to an enhancement that extends these changes to customer special prices.

New setting 'Allow tracking number generation' on Products

A new setting, called 'Allow Tracking Number Generation at Dispatch' is available for Products. This setting decides whether the end user may generate new serial numbers when stock is being moved out (typically used where a sale needs to be processed before the purchase delivery is processed). The default for this option on new products is turned off. (CR2208-1112)

Old Suggest Order Wizard removed

The old Suggest Order Wizard is being removed from Sybiz Vision version 23.00. Any customers still using this will need to be ready to use the new functionality before upgrading to this version.

For Developers: Deprecated Breakpoints removed

Breakpoints that were deprecated in older versions of Sybiz Vision have been removed from Sybiz 23. An error message will display on installation of Sybiz 23 where deprecated Breakpoints are still active. Sybiz Authorised Business Partners have access to the full list of removed Breakpoints. (CR2208-1035)

Sybiz Visipay

Sybiz Visipay web update

Sybiz Visipay upgrades that need to be done on more than one machine or that utilise ESS will need to be installed by your Business Partner. This is due to new compatibility requirements for Microsoft SQL Server and the system recognising a compatible new common. We recommend consulting with your Authorised Business Partner before upgrading to ensure any additional integrations or customisations are compatible with your set up.

Single Touch Payroll Phase 2 (STP2)

The Australian Taxation Office (ATO) extended Sybiz’s STP2 deferral until 31 October 2022 as they preferred a staggered roll out among payroll products. This deferral automatically covered all Sybiz Visipay customers until this date.

Sybiz Visipay 23.00 has been released after the deferral date and will automatically use STP2 formats for single touch payroll reporting.

Web Service/ESS app requires upgrading

The Web Service that powers the ESS app was upgraded in Sybiz Visipay 22.00, resulting in ESS and the Web Service being combined. The old Web Service is not supported from Sybiz Visipay 22.20. If you are still running the ESS app from the old Web Service you will need to the new combined ESS/Web Service (named ESS) prior to upgrading to version 23.00. To check your Web Service, please contact your Sybiz Authorised Business Partner.

General information

The following changes affect both Sybiz Vision and Sybiz Visipay.

Minimum supported version of Microsoft SQL Server

The minimum supported versions of Microsoft SQL Server for Sybiz 23 have moved from 2012 to 2017. These compatibility levels are enforced with a message displaying on upgrade to version 23.00 if the user’s minimum requirements fall outside of this scope prior to the database being upgraded.

We recommend that anyone upgrading their Microsoft SQL Server upgrades to the latest version available at the time, rather than to the minimum supported version, for not only greater longevity but also better performance capabilities.

Operating system compatibility

Certain older operating systems (Microsoft Windows XP, some versions of Microsoft Windows Vista and Microsoft Server 2003), Microsoft SQL Server (2008, 2008R2, 2012, 2016), and Microsoft Windows Server 2012 are not compatible with Sybiz 23.00 - if uncertain consult your Authorised Business Partner prior to upgrading. Microsoft Windows 11 is supported for Sybiz 23 with compatibility extending to some other later versions of Sybiz solutions.