What's New

Sybiz Visipay 21.10

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Important Information

Employee Superannuation Guarantee (ESG) update
This release is essential to correct an issue with superannuation reporting and SybizSuper exports to ensure superannuation contributions are reported correctly for the 2021/22 financial year (CR210746520).

Operating system compatibility
Certain older operating systems (Microsoft Windows XP, some versions of Microsoft Windows Vista and Microsoft Server 2003) and Microsoft SQL Server (2008/2008R2) are not compatible with Sybiz Visipay 21.10 - if uncertain consult your Authorised Business Partner prior to upgrading.

DevExpress upgrade
Version 21.10 of Sybiz Visipay utilises DevExpress version 20.2.8.


New Features

Clock in with Timesheets!
All new Timesheet Management functionality has arrived in Sybiz Visipay 21.10. Accessible from Employee Self Service (ESS), staff can now enter, approve and import timesheet data directly into Sybiz Visipay. Tailor your Timesheet processes with easily customisable settings, giving payroll and management staff even more control over an increasingly remote workforce. 

The following video outlines setting up and using Timesheet Management in Sybiz Visipay.

The next video demonstrates how Timesheet Management looks in the Sybiz Employee Self Service Portal and how to import Timesheets for processing pays in Sybiz Visipay.

A brand new Employee Self Service Portal
The Sybiz Employee Self Service (ESS) Portal has been completely rewritten from the ground up. Access Sybiz ESS on your favourite internet browser with an all new modern and functional layout, while the responsive design provides greater user accessibility options for varying screen resolutions and font sizes. 


Employee Self Service on the go
Sybiz's ESS capability has arrived on Android and iOS devices. The all new Sybiz Visipay ESS app gives employers and employees leave management and payslip history in a secure, personalised experience. With dedicated functionality for both staff and approval managers, Sybiz's ESS app is an all-in-one leave management resource that makes working from home and adapting to our changing business environment easier for payroll managers and their staff.

Multi-Factor Authentication for Microsoft Office 365
Sybiz customers that use Microsoft Office 365 as their Email Type in Sybiz Visipay can now utilise the added security of Multi-Factor Authentication. 

Multi-Factor Authentication can be enabled in Sybiz Visipay version 21.00 by selecting File > Options > Email Options and then unticking the Login Required checkbox. Select the elipses on the Server field and login using your Microsoft credentials as demonstrated in the short video below.

Please note that Multi-Factor Authentication will not accept personal Microsoft account credentials and users must have a corporate login.



New columns in HRM grids
New employee data columns have been added to the Human Resource Management (HRM) enquiry grids for improved filtering and grouping capabilities by department and area levels. New columns include Department, Pay Location, Job Title, Supervisor Name and Staff Type. (CR201144905)

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More secure document viewing
Using the Sybiz Visipay Viewer allows users to view documents saved in Visipay from within the software, rather than downloading a visible file to your downloads folder, making viewing confidental documentation more secure on the cloud and on shared devices. Set up the document viewer as your default setting under Options > Company Details > Use Sybiz Viewer.

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Public holidays until 2024
National Australian public holidays have added to new and existing databases until 2024, giving users confidence that leave applications will be correctly calculated for dates in the coming years. Now would be a great time to add or review your state based public holidays too. (CR201144946)

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Import Prior Year Fringe Benefits
Prior Year Fringe Benefit amounts can now be imported, saving users time by reducing manual entry. (CR200744077)

Improvements to Single Touch Payroll invalidations and errors
Changes have been made to improve exception handling if invalid data is encountered when submitting STP records, making reporting Single Touch Payroll a smoother process for users. 

Sybiz Visipay now also prevents invalid characters from being entered into employee number fields when STP is active. (CR190440663, CR190741314)



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Fixes and Improvements


  • Changes have been made to correctly report the Employee Superannuation Guarantee (ESG) increase from 9.5% after changes have been made to superannuation rates in Staff Types. (CR210746520)
  • The next payslip number will only be updated when changed not when saving other company settings. (CR201044816)

  • Employees will no longer have a base rate of NULL on creation. (CR201245198)

  • Manage Pay Group Employees is now accessable to all users with the appropriate rights. (CR210145269)

  • A number of improvements have been made for the setup and use of Employee Self Service (ESS). (CR210345635, CR210345714, CR210345821, CR210446105)

  • Self Managed Superfunds (SMSF) now retrieve the correct bank name based on the BSB. (CR210445994)

  • The STP reconciliation report now reports PAYG paid for working holiday makers. (CR210646321)

  • Switching Microsoft Office365 accounts now works as intended. (CR210446125)

  • Show/Hide reports button now function for users with basic role rights. (CR200243231)

  • Opening a destination file after export from within the software now opens as expected. (CR210145224)


  • Importing employees with only 1 financial year in the database now imports as expected. (CR210145228)

  • The Mail token from admin.SystemOption now clears when switching between email option types. (CR201144912)

​21.00 & 21.01

  • Leave requests that are modified after creation now reflect the correct LastModifiedOn data. This is now also an available field that can be put on a customised Leave Request Reports. (CR201044651)

  • Super funds created through import can now be used without restarting the software. (CR181039270)

  • Prior year submission is now prevented before the end of financial year. (CR200643931)

  • Importing leave accruals with character based pay item codes now works as intended. (CR200643970)

  • Editing a Report Set containing a custom report template will no longer revert the custom report to the standard report. (CR180838434)

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